If we are unable to provide assistance at this time, we will notify you via email. This list is not all inclusive. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. check stubs, award letter). Para completar la solicitud en espaol, haga clic aqu. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification TRUIST Bank What if Im a landlord with multiple tenants who are in need of assistance? You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. This question is to test whether you are a human visitor or a robot. Congregate sites are listed here. Can I complete and submit the application on my own? All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. If we are able to offer eviction counseling, you will be notified via email and a phone call. Please contact us if you need assistance utilizing this website or any parts therein. Northwest Federal Credit Union Bell Bank <> Sortis Financial, Inc. AHP Servicing Figure Lending The Money Source, Inc. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Payments will be processed within 14 business days of selection. See the LANDLORD INFORMATION at the website for more details. YOUR LANDLORD'S EMAIL Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. Once you have accessed the necessary transcript, save to PDF. These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). Cardinal Financial Company The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. If you continue, you will exit the NMA Portal. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . The request for additional documentation will include the submission deadline. Primary Residential Mortgage, Inc. (PRMI) Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. If any requested information is not received in a timely manner, your application may be withdrawn. Community Bank of Mississippi Norcom Mortgage TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. MHA does not use money-wiring services or reloadable debit cards as sources of payment. For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. Carroll Bank and Trust Free support from an attorney or an eviction counselor. Covington, TN38019 If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. Stay up-to-date on MIFA news and events with our e-newsletter. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. There are currently three types of assistance available to those who qualify. 3 $49,500 $4,075.00 The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Community Loan Servicing Sign up Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. Cascade Financial Services Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. 3. Churchill Mortgage **Invalid** M & T Bank (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. The call center hours are Monday through Friday 7am to 7pm CST. There is only one application for rent and/or utilities (you can apply for both). Village Capital Memphis Service Office Employees Credit Union Past Due Utility bill showing your name and utility account number (most recent) Applicants that are not selected will be automatically included in the next round. 899-A Highway 51 South 21st Mortgage Corporation Do I need to reapply? McKenzie Banking Company (Foundation Bank) Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. The information you provide in your application and supporting documentation will help us determine your eligibility. Please provide your landlord's contact information. To receive legal representation, you must have an eviction court case. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Triad Financial Services "She . First Community Bank Eviction Notice or Court Date for Eviction if you have one x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF If your household income is at or below the income level above, you may qualify. The amount of funding a recipient received is based on individual need on a case-by-case basis. Simmons Bank % Bank of Tennessee Your annual household income cant exceed 150% of the National Median Income. TrustMark Mortgage Services If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Union Bank Click here to see if your mortgage lender is participating: The TNHAF call center can be reached at 855-890-8073. He said what happened this weekend was unbearable for them all. Is it possible to receive future rent through the program? Landlords with multiple tenants in need of rental assistance should apply through the website OR email (ERAhelp@shelbycountytn.gov) with the following information: total number of residents in arrears greater than $100.00; Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction and number of those residents who have submitted a CDC Declaration. American Pacific Mortgage Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. American Neighborhood Mortgage Acceptance Company 2021 Tax Form (beginning when portal opens) Renasant Bank The information you provide in your application will help us determine the most appropriate way to assist you. If you need assistance in completing your application, please contact the call center at 855-890-8073. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. You will have access to the last several years of taxes filed. Eligible households can receive up to $1000 once per program year. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Midland Mortgage that may help you determine what is best for your specific situation. First Federal Bank of Tennessee Please provide two contacts who can reach you in case your contact information changes. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. Additional information may be requested via the email address provided at application. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. We all know accidents happen, but how we respond matters most. If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Memphis, TN 38173, Email us: You must have custody of a minor child who also lives in your home. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Whether youre looking for emergency housing or youre looking to rent or buy, there are resources to support you. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. SN Servicing Corp The areas with complete covereage are listed in black. Not everyone will receive future rent. MHA will publicly advertise when the waiting list re-opens. The new application portal opening allows you to print off a hard copy of the application before you proceed. GDP Properties (901) 523-8822 or Toll Free (888) 207-6386. Can I complete and submit the application on my own? Program Overview. The weighted selection process will equitably select a pool of recipients of future rent. SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! Essex Mortgage Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. There are many opportunities to learn from this program as we implement future forms of rental assistance. Yes. How will the City/County learn from the impact of the program? stream Individuals desiring legal advice should consult a licensed attorney. The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. You will be notified of additional counseling requirements on your approval notification. Who are the current partners assisting the City and County with this program? You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. James B Nutter & Company (Nutter Home Loans) Pentagon Federal Credit Union Citizens One Home Loans Payments will be made directly to MLGW or to landlords. Fidelity Bank Mr. Cooper BOX 460 Trenton NJ 08603. Please note that this is an external link. Click here to print this page or use your computer's Print function. NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. Knoxville TVA Employees Credit Union LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Funding for the program expires December 31, 2021. What is the process for applying as a landlord? The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. There are many opportunities to learn from this program as we implement future forms of rental assistance. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. Hay un buzn disponible en este lugar. While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. Rushmore Loan Management Apply for Assistance Online. Yes anyone with a smartphone and an internet connection can complete the application. New Day Mortgage Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Fairway Independent Mortgage Corporation Deadline Ext. LIHWAP is scheduled to start late 2022. Box 3130 Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Landlords will also be able to apply directly to the program for rental assistance. You may apply once per program year. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. Check the Emergency Rental Assistance Status. Ruoff Mortgage Company NewRez, LLC Utilities Cut off notice if you have one Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. Holston Habitat for Humanity of Kingsport Applications are withdrawn due to failure to provide all required information/documentation. MHA . IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. Farm Credit Mid America Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Copy and paste this code into your website. Email showing reduced job hours *If your mortgage servicer is not listed, please go ahead and apply. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME TrueHome Solutions, LLC First National Bank of America When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. Threatening Letter from Landlord or Letter about owing Back Rent Incomplete applications will not be submitted for processing or review. Gibson Co. Habitat for Humanity Please review the eligibility guidelines for our programs and learn how to apply for assistance below. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. During this stage you will receive notification of approval or denial. THDA will reach out to your servicer to discuss their participation in TNHAF. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. Please read the declaration below. Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. yhNO~AOO^3'yENOrYJZ8 To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. This form is not an application for Emergency Rental Assistance. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. PHH The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Once your application has been submitted, a MIFA representative will contact you as soon as possible. A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) United Cumberland Bank To apply for congregate meals,complete an application in person at the site nearest you. No payments will be made to individual applicants. You can then upload the documents into the application portal. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Yes. Fifth Third Bank Home address: please list the address where you currently reside. The City/County will administer rent directly to landlords and utilities directly to MLGW. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. The funds are provided directly to States, U.S. 4 0 obj Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. Johnson County Bank You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. option value="first-commerce">First Commerce Bank Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Click here to see if your mortgage lender is participating: Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. The application is also available in Spanish. Grantees use the funds to provide . What conditions are required of landlords who accept payments? Utility help is available for ONLY renters who meet the other eligibility criteria. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Whether youre a first-time home buyer or youre looking to P.O. Suite 1075 Call 211 for information about office hours at a location near you. 3 0 obj Knoxville Habitat for Humanity Cross Country Mortgage We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. Centennial Bank Learn more here, Copyright 2023 NMA Portal. 200 Jefferson Avenue Job Loss Letter Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Whether youre looking for emergency housing or youre The online application is also available in Spanish. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Arvest Ascend Federal Credit UnionBank Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. MIFA & Mid-South Food Bank on Behind the Headlines. You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. It home901 application status for my landlord and/or MLGW to receive future rent through program... Thda rent assistance program, please go ahead and apply hard copy of National! Documents READY to UPLOAD before you START FILLING in the HCVP TN 38173 email. Abide by the requirements of the National Median income hard copy of the program ONLY... Do not receive assistance will be contacted by a program screener to verify eligibility and order. * if your household income is at or below the income level above, you qualify... Rent directly to MLGW provide assistance at this time, we will notify via! 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