One in five (20 per cent of) claimants spoke to a friend or relative. Around one in five claimants (22 per cent) did have someone else supporting them during the assessment. Claimants who went on to say they preferred face-to-face to telephone assessments were less likely to report the assessors behaviour positively. Eight in ten claimants (80 per cent) who received a telephone assessment said they had previous experience of a face-to-face assessment. A health professional will carry out your assessment - they'll write a report and send it to the DWP. Women had a strong preference for telephone assessments over face-to-face even after controlling for other characteristics. WebIntroduction. The WCA survey comprised 1146 claimants of ESA or UC undergoing a telephone assessment. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. This companion can be someone who can assist and care for you such as your friend or family member. Home PIP, DLA, and AA If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This analysis uses an iterative approach to build an understanding of the data. No two people are affected in the same way but let us look at some of the However, this type of analysis does not let us take into account how this relationship might be influenced by other, covarying factors. Reasons for preferring a telephone assessment included finding it easier/more comfortable, not needing to travel and it feeling less stressful. You can learn more about these PIP medical assessments with questions on mental health by buying this book on this website. Similarly, 93 per cent of those who concluded that they prefer telephone assessments agreed that they could explain how their condition affects them, compared to 55 per cent of those who prefer face-to-face assessments. Ask for any adjustments that would make the assessment less stressful: for example, you can request an open room if you struggle in confined spaces. Nearly one in three (32 per cent) reported issues with the questions (the way they were asked, type, focus and coverage). You are found capable if you did the following movements and other activities: The health professional will place their observations in your form and then place some reviews about your results in your examinations. When asked if anything could have improved their experience of the assessment, around half of claimants (51 per cent) did not feel any changes were necessary. The findings will be used to improve the assessment process, inform future policy and service provision for those undergoing health and disability benefit assessments. a friend of mine has been on pip for 2 years. If you plan to travel by car, you can claim back the cost of parking and a price per mile (e.g. As reported in the descriptive statistics, introducing video as an option tends to reduce the probability of a successful claimant choosing a telephone assessment (falling from 70 per cent in the previous model to 61 per cent here). Seventy-seven per cent of claimants with placed in the LCWRA group said that the telephone assessment did not require any improvements compared with 57 per cent of those who had been awaiting further assessment. Satisfaction was higher among those who did not report a mental health condition, than those who did; and those who were awarded PIP or with an unknown outcome, than those who were disallowed. Be yourself; you want them to see you how For example, 93 per cent of those who preferred telephone assessments and 96 per cent of those with no preference agreed that the assessor listened to them and understood them, compared to 59 per cent who said they would prefer a face-to-face assessment. Daisy2016 Forumite. Over four in ten (44 per cent of) claimants said that a face-to-face assessment facilitates the communication with the assessor, while almost three in ten (27 per cent) said that this type of assessment makes it easier for them to build rapport with the assessor. Pip telephone assessment experience. Claimants who recalled receiving a communication were asked whether any other information would have been helpful prior to the assessment. and Pensions or any other government department. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. 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If you say you came alone on the train, theyll make a note that you can travel alone on public transport. How your condition affects you from day-to-day make sure you read the. Your assessment centre might ask you for a letter from your doctor or other evidence that you need an alternative location for your assessment. They need to use that actual phrase. Eleven per cent of those who had previously had no preference were now interested in video calls but when asked again for their choice a further one in three now opted for either telephone 33 per cent) or face-to-face (32 per cent). You can search for your State Pension age on the GOV.UK website.You must also have the following requirements: There are exceptions to the eligibility rules when you have a terminal sickness or have been serving the armed forces. poppy123456 Community member Posts: 38,820 Disability Twenty-six per cent of women reported finding some topics difficult, compared to 19 per cent of men. The points in PIP for mental health is 8 and 11 points to make you eligible and qualified for this kind of benefit program. While the majority of claimants found the information helpful, over one in five (28 per cent for PIP claimants and 21 per cent undergoing WCA) said they would have liked more information about what would be covered. Those preferring a face-to-face assessment were less likely to change their view. Just over three quarters of claimants (76 per cent) agreed or strongly agreed with the statement that they were able to explain during the assessment how their health condition or disability affects their daily life. The frequency of the other requests was too small to report on the outcome quantitatively. When asked, more than half (56 per cent) of claimants said they would feel comfortable or very comfortable having a video assessment should these be available in the future. How do I ask for a Mandatory Reconsideration? Ninety-three per cent of claimants confirmed that the assessor called on time. At the time of extracting the survey sample, just over half (51 per cent) had been awarded PIP, 34 per cent had been disallowed and a further 16 per cent had no outcome to date, although some of this latter group may have been informed of a decision by the time of their survey interview. she had her assessment 2 months ago, but since than she has been assaulted, is back on quetiapine and her mental health is so much worse than when the assessment was done. However, the majority of these were not significant and only the significant interactions are reported in this analysis. When taking these other characteristics into account, claimants who were disallowed had only a 17 per cent predicted probability of preferring telephone compared to a 70 per cent probability of choosing face-to-face. The assessment provider was able to incorporate breaks in 93 per cent of cases where it had been requested. The PIP assessment with questions on mental health is a great opportunity for you to talk about how your mental health condition affects you. I first applied for pip back in 2016 and was awarded a paper based award . The reasons for feeling uncomfortable with video assessments also differed by health condition. The feedback of the group awaiting a further assessment is particularly interesting, as their results tell us about the experience of the assessment alone not influenced by the outcome of the assessment. Any reported differences in opinion by assessment outcome should therefore be interpreted with this in mind. Those who felt comfortable with video assessments were asked their reasons why. One in five (20 per cent) spoke to a friend or family member, while others spoke to a social care or support worker, GP, other health professional, charity or support group workers or Citizens Advice. Six in ten (62 per cent) of claimants confirmed that they had used video calls at least once with younger groups more likely to be familiar (75 per cent of those aged under 35) than older groups (52 per cent of those aged 55 or older). Claimants with mental health conditions were more likely to say they would be nervous or anxious (32 per cent) and that they did not want to be on camera (24 per cent). Around two thirds of claimants (66 per cent) reported feeling comfortable or very comfortable sharing information about their health condition or disability over the telephone. This type of response was more common for women (41 per cent) than men (31 per cent). However, none of the key variables were statistically significant in predicting preference for a video assessment. If you plan to do so, you should call the assessment centre in advance explaining that you wish to record the assessment they will explain what guidelines you will need to follow. PIP for mental health assessment may include questions about the persons ability to do the following things: communicating with other people reading and understanding written information planning a journey or following a route preparing and cooking food eating and drinking moving around managing your treatments washing and you can't plan a route to an unfamiliar place yourself. For each of the three assessment channels, this report will present the results of the final logistic regression model containing the five key variables that have been added in an iterative manner: assessment outcome, previous assessment experience, gender, age and health conditions. You are most welcome to join today! Namely, claimants with an assessment award were more likely to prefer telephone over face-to-face assessments. Then get someone to come and sit with you at the next one as support? We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Requesting a home PIP assessment PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. This was higher among those awarded PIP (62 per cent) than those who were still awaiting their assessment outcome (55 per cent) or those who had been disallowed PIP (32 per cent). Unweighted base: Claimants who had third person support only (n=240). We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. 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