Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. Privilege Club - Luxury Bahia Principe Akumal We were not the only guests to experience this.Lack of umbrellas, your room should have one! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Services subject to change without prior notice. Family-friendly Privilege Beach at BP Grand Tulum*. The pools and beach is spotless! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. Sol Cayo Coco - Cuba. OnlineReputationAku, Online Reputation at Bahia Principe Luxury Akumal, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Club Carts*. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. Photos. The 90 mins turns into 4hrs. Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. even complained to be told they didn't have any! Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortable Food - very good Drinks, . There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! In this hotel, the youngest guests of the resort will love to explore the areas that have been carefully designed to entertain them. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. *Services and facilities exclusive for Privilege Club members Its such a shame. Dominican Airport Transfers PLUS. View Hotel . ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. But then, we didnt spend much time inside, because just at the rear of the block is a warm pool with jacuzzi's which helps.Food. Sunscape Akumal Beach Resort & Spa. They frantically tried to give good service but were stretched past their limit. There was one night that I had their risotto and it was way too salty. We will make sure your stay is nothing else but a great experience once again.Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit :)Kind Regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal, This is the version of our website addressed to speakers of English in Canada. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. The Privilege Club is such an upgrade! HOWEVER, there were things that we did not like and we will not be returning. Beach Bar MORE INFO. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. Well done! As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. Seasons Savings: Gift Yourself Another Vacation. They also said they will decorate the room. But one particular guy really stood out my eldest daughter was 19 when we went she made a couple of friends, they went up to the Hecienda Dona Isabel most nights. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. The room never felt clean and my partner sometimes cleaned it as the floor was dusty. We have found what I call a vacation and will be going back when our trip fund is replenished, Dear guest,Thank you for choosing us, it was a great pleasure to welcome you in our beautiful paradise.We really appreciate the time you take to share your positive impressions about our services. more. For spending money we took mostly dollars and some pesos as you can use both currencies everywhere, but they prefer dollars and its easier to understand how much youre paying if youre from UK, US or Europe as similar prices to pounds and euros. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. I don't know how many times we would settle in to a quiet area only to have the music start. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. The rooms are always spotless! From 8.699 USD. Remember to contact us at: info.akumal@bahia-principe.com on your next visit! Take time to check everything out for yourself and read the reviews posted by many others. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. Our favourite restaurants were the Arlequin and Dolce Vita. He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. I would say this hotel was more a 3 star more than a 5we will not be returning, Dear MrsP06121963,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. 120. Beach beds available throughout the day.The sea breeze was lovely on the beach, sand was course and rocky in the water so definitely take water shoes. . It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. It caters to all people! Visiting the sister hotels, added bonus. more. Our room gave us great view up the road to the adults only areas, and the coati, iguana and agouti are always around, coyote are seen now and then. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. The Privilege Bar on the Privilege Beach also played music at all times. Review tags are currently only available for English language reviews. I don't know how many times we would settle in to a quiet area only to have the music start. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.The suggestions we receive from our guests are very important to maintain the quality and service.We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Bahia Principe Luxury. You could snorkel and see plenty of fish in the swimming area.All properties where well maintained. Luxury is an over exaggeration!! Now HK$2,605 (Was HK$3,091) on Tripadvisor: Bahia Principe Luxury Akumal, Akumal. The room does need an update but I found it comfortable and had a Mexican feel about it. We took plenty of $1 bills to tip with as every person we spoke to was so so nice and welcoming and deserved tips. We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. Our favourite restaurants were the Arlequin and Dolce Vita. In all we were spoken to by 9-10 different people. Del Sol Beachfront Hotel and Condominiums. Great girls get away. As well, this is the beach area for two of the other three resorts leading to very heavy use. The decor was dark wood and needed some tlc as it was a little dated!We had a garden view but our patio had no working outside light but to be fair there was nothing to look at anyway.As we were there in the rainy season inevitably we had a lot of rain this was a pain! Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! 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