Compare the cost in points or miles to cash, and see which option is best. Cancellation Policy Due to COVID-19 Also, after all is clear here, you still don't know if all will be clear at your destination. Seems like your best hope is that Viking will cancel, but (others on here know more about it than me, and will be better with advice) it seems to me your parents accepted a future cruise credit, so the refund would likely be in the form of another future cruise credit. Refunds are made upon receipt and depend on the working times of banks. The key takeaway: Before taking a credit from a cruise line, you should be comfortable with the possibility that the way cruise ships operate in the next year or two may not be quite the same as the way they've operated in the past. The agent, Wayne Crabb, was working from home and he was fabulous! It's always best to comb . We rebooked the trip for 10/12-10/23/22. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. Carnival Corp. recently raised more than $6 billion in debt and equity sales. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. How Reassuring are New Cruise Cancellation Policies Really? Future cruise credits must be used by Dec. 31, 2021. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. Norwegian ships willconclude and disembarkas soon as possible,Norwegian Cruise Line President Harry Sommer said in a letter to guests. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. We fell very fortunate to have had a fantastic northern lights cruise in February. These conditions include: Record high temperatures, Record low precipitation, Falling river levels and Numerous forest fires. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. If you used a travel adviser, have them handle the details on your behalf -- though be aware that many agents are as overwhelmed as the cruise lines are at this moment, and rebooking, refunds or future cruise credits may take some time to be issued. Passengers who request the credit will receive it by email on April 13. Credit card insurance or any other still requires cancellation to be for a covered reason. Refunds are made based on the cancellation conditions. I am not sure that I understand the poststhat say Viking is taking advantage of us when they were requiring a payment a year in advance. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. I would say they are being more than fair. In recent years though, some lines have changed this up and chose individuals representing more noble causes. Refund. In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. Be careful that it is not tied to any pre-existing conditions. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. If you accept a future cruise credit, you're locking yourself into a trip in the next year or two with one particular line. But in a one-on-one interview with TPG earlier this month, Norwegian Cruise Line Holdings CEO Frank Del Rio said he hoped itineraries would be able to remain the same as cruising starts up. The booking website is no longershowing any sailings for May or June 2020. They site the risk of quarantine, the spread of disease, as well as the challenges they're having providing excellent guest experiences as many ports and popular attractions are closed to visitors. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. Most unfortunate that they didn't protect their investment with travel insurance. In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. Guests on affected departures . Currently, there are no blanket cancellations for Carnival cruises. I know they aren't exactly unique in their situation it's just very frustrating given their health AND that the state department is advising Americans not to travel to the region because of instability. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. What would we come back for another sailing? At one stage there were risk free guarantees with some reebookings, get all your parents booking paperwork out and see if there's anything useful in the small print. What's the downside to us? Maybe after a 2-year period? An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. Started August 27, 2021, By Related: Could cruising resume in August? Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. TPG values it at $1,600. Coronavirus: Which Cruise Ports Are Closed? May 1, 2020 Update: Please see our tracker for the latest dates that cruise lines will start sailing again. None, except that 15 minutes not spent browsing Cruise Critic. We are just not comfortable enough to travel internationally right now. Related: Some cruise ships could be laid up for months. read more, Will vaccine and testing requirements go away? Don't -- Chances are, your voyage will be one of dozens that are canceled at the same time. The Grand Princess, which disembarked its passengers last week in California, had 28 cases of COVID-19. We hope they can make it through this. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. I am sure you recognize that COVID-19 has made everyday life more complicated. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Get more from your points with these transfer bonuses, Credit card showdown: Capital One Venture vs. Capital One Venture X, JetBlue adds 3 new NYC-area routes as Northeast Alliance hangs in the balance, It's back: Best-ever bonus of 70,000 miles on the Alaska Airlines Business card. Indeed. The cruise industry and the CDC also have discussed new rules restricting access to travelers ages 70 and up unless they have a letter from a qualifying treating physician certifying they have no severe, chronic medical continues and are fit to travel. Just a matter of time before official announcement. jtslattery, August 30, 2021 in Viking Ocean. Everything. We suspect this was a short-term measure designed specifically to manage the return of cruisers who were stuck at sea at the time, and we expect it to reversed before cruising resumes. Learn more. When the deals arrive, you'll want maximum flexibility in your travel planning. KEY FACTS. With nothing getting better world wide can you see any cruise going before 2021. That is a question that I would ask Tellus@Vikingcruises.com. Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. Do you want a future cruise credit, or are you interested in rebooking immediately on a new voyage? We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. Thank you all for taking the time to respond. If you were talking to Viking about a cruise that was as far off as your other cruise, they might be just as confident in keeping you updated. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. We are confident you can weather this storm! . In one sense, a Viking cruise is like any other vacation: It's what you make of it. Major cruise lines including Carnival, Royal Caribbean, Norwegianand Celebrity suspended sailing operations to and from U.S. ports for 30 days because of the COVID-19 pandemic, the Cruise Lines International Association, a trade group, announced Friday. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. LauraS I realize that to this point Viking has. When it got cancelled we booked a different cruise and had enough credit to book a suite. CC Help Jenn In making such offers, cruise lines are hoping to preserve cash on their balance sheets something that's critical to them right now as revenues plummet. No hard feelings, and I truly hope you have a great cruise. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. This week, that tradition continues with the announcement ofthe Godmother of Wonder of the Seas - and the reasons are moving ones. If not, a cash refund may be the better bet. The UK government actually does have travel advisories for its citizens to the Ukraine as well (https://www.gov.uk/foreign-travel-advice/ukraine). And they're making the offers enticing. Maybe flights will resume to Asia before Europe, or vice versa. I am hoping that there will not be an issue getting a refund of our original payments. Otherships currently at sea will operate their itineraries as planned. A reasonably intelligent person can read the terms of a credit card benefit guide. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Assuming that was the original means of payment. Check here before booking an award fare. In the wake of the terrorist attacks of Sept. 11, 2001, when travel ground to a halt, two of the most financially troubled cruise companies at the time -- Renaissance Cruises and American Classic Voyages -- collapsed. Do you want a future cruise credits must be used by Dec.,. Chose individuals representing more noble causes fortunate to have had a fantastic northern lights cruise in February noble. Voyage will be one of dozens that are canceled at the same time, 's! Their itineraries as planned upon receipt and depend on the working times of banks Cruises is registered on Switzerland the... 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