Posh will also examine the pics you posted online and the description. Yup, you heard it here. It would be interesting to see how many sellers vs buyers are on the app and how many sellers converted to buyers. I myself been with them from the beginning. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. My daughter suggested I go to Poshmark and my criticism besides the constant socializing which is not my cup of tea, is they charge too much for postage in general, and you cant call them that I know of. It just no longer worked for me. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. Poshmark is undeniably one of the best reselling platforms out there, with tons of items available from different closets. Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. And lastly, DESCRIBE YOUR ITEMS. They never got back to me. I did get one snarky message in my notifications but I could not read it as it was truncated. Customer service sucks as far as them rep-emending these people for doing this. Is there any advice for sales to new members on PM? Its enough to make you really irritated, if youre that picky you could always try asking or leaving a comment warning first that youre going to be that particular and will act like a miserable brat when your never used $120 retail item you bought for an offer of $18 smelled either too nice or not nice enough! This countrys healthcare is the biggest scam. As a buyer of poshmark I found that items I bought werent quite as described every time I purchased 3 x I figured hey thats what you get for buying on line but this last one was a doosey! I also dislike the 20% that is taken out of each sale. Done selling!! There are way too many scammers on this site, too much time wasted for slow to no sales. Yes! I just created a poshmark account wanting to make some money, but now I am very scared. Finding me on fb to harass me. So expect questions. They work very hard and this system is actually very self serving to Poshmark. Why did you accept the offer if you cant ship the item? I only had my closet for a few months and sold (basically for free 5 items. Thank you for sharing your experiences. Wow.. I deducted that they were probably too small for her. If and when they finally remove a listing, they do not suspend the account. Like eBay and PM are platforms that people go on to shop, but how can I get my online store in front of potential customers? Sold. No worries. I shared the receipt with PM since it has private contact info on it and asked the buyer to contact them directly to return, but she keeps posting comments. So imagine selling that same dress for $16; you'll pocket $12.80. Its not as social as Posh and people cant comment under items (dm only), so you dont feel like you have to be there:) Mercari is also quicker to respond when there is a problem. Please read the description as well as the comments. Whatever!! But thats ok I will take my business elsewhere! I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). (two and a half weeks later, still no response from Seller) Thank you so much Sydney! Also until I learned how to use the closet and the bundle features I was getting discounted prices all over the place when I didnt want to ask for prices so I learned how to just click and buy it instead of bundling it. Youre right though, clearly I was in the wrong for having patience enough to wait for your response to my initial question. When you buy used, naturally you expect to pay a lot less. I decided to sell on Poshmark because I took a early retirement and wanted to do something Part-time on the side. But my question is, How did you make the switch? Needless to say, Im flabbergasted, disgusted and completely in shock that Poshmark would side with a new buyer/Posher who has 0 listings, no info, etc. Ive had far more positive reviews than negative but lately a huge influx of negative when I havent done anything different. Hate the damn things. No thanks. What really upset me was that I had one buyer that did not like the lycra content in the jeans I sold her. There are plenty more who are willing to pay a fair price! I deleted it. I totally agree with reason #1, no protection from sellers. No. Hi Desiree! I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. I have 97 great reviews and one bad one from a liar. Before she listed it on Poshmark, she did due diligence to ensure it was authentic. Maybe I should just take all my inventory and have an awesome bonfire at the beach. I do not hate myself enough to list there. I am not sure if it is worth the stress. Me nasty emails! Thanks again for your help! and what really shocked me was the trolling! You never know .it might get some traction. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. know all the sales & free items. Essentially, there are many Sellers that may have 1,000 listed items to Sell, yet lacks any real intention of Selling many of the listed items. Well the shirt was mis-marked as a 2XL and I clearly stated that in my listing. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. I am not interested in running a garage sale on line. I know theyll be appreciated and, as a buyer, Ive just learned to be more discriminating. I have been selling on ebay for over a year, and am used to lots of flexibility with editing pics. I highly recommend that Poshers not put all of your eggs in one basket. I think its around $50 for a booth rental on weekends and like $250 for an enclosure for the month but its been a while since I have been out there so prices might have changed. Poshmark is kind of time consuming and I try to look elsewhere where I have more control and not having to deal so much with the buyer How can people see my items? Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. When Posh closed the case and has the buyer return it. As far as low ballers all you have to do is ignore them. Ive been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. hi! She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. After a few of those I decided I need to reach out to a seller first by commenting or making an offer, to see if theyre still active. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items. Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. There really should be something put in place for the sellers, especially since they take so much commission out of sales. Thats how I scored a lot of my designer items. Just seems like so much work but but payoff is so minimal in both cases. Great article and thanks for sharing. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. so be it I have never wasted so much timefor $20! I emailed them about that and of course they NEVER replied and just removed that bag as well. First off, when you block another user on the Poshmark platform, you are changing a setting so that the person can no longer like, comment on, put in . Completely bizarre but block and ignore. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. I am thinking of going back to EBay but havent sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! Or another one who offered me $3 on an item listed at $4? You can simply list your items in POSHLAND and nobody will ever bother you again. I feel stuck. If the buyer doesnt like your item for some reason, they can return it to Tradesy and you keep your money. As another person committed here, we women need to recognize the VALUE of our time! WOW- I too just had a similar experience (your #1 Reason) with Poshmark I was contacted by Poshmark the buyer received the leather shoes and was reporting that the sole of the shoes were cracked and that the shoes were sticky. They keep threatening to suspend me if I dare comment on those counterfeit listings or if I dare warn the unsuspecting posh user that the item is fake. Anyway, ive sold several items on Poshmark and had great ratings. It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. Turnoff/Bad. Thank you for sharing. Thanks for the insight! Ebay on the other hand is more customer base than seller base. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. You dont realize how much time youre committing to this platform until you stop. Hi there! Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). And they get mad if you tell them that? Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined. Im shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that were keeping in business! Had one guy that put $300 of stuff in his cart and offered me $50. And the time involved isnt worth practically giving stuff away! Unless you sell only high end expensive items its just not worth it. I even take photos of distressed details on jeans, even though that is the design. Here I am really depending on this income and once again its gone. I just sent a package on Friday and, I assume because of Christmas time, the post office hasnt scanned the item yet. Im actively moving my inventory to less time consuming platform(s). I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. In my 3rd purchase attempt, the seller cancelled the transaction without letting me know. Also there are so many in person places to sell like let it go on top of the usual. Time will put this poorly conceived and terribly run business in its proper place. Im thrilled that for some people, it works. Oh then I deleted the item and relisted. Anyone who gets mad because they arent making money is being silly.. *Just as an observation, as the use of sharing assistants and AutoBot Share programs increases on this platform, what does sharing mean (as compared to what was PMs original intention)? Or of *this* kind of listing. You cant say that the item does not fit or you change your mind. Not sure how many will understand that silly you tube reference. Ive even started listing clothes and sold one of those items. This seemed to Enrage her.. Poshmark Support is not helping to situation but making it worst and long drawn out situation. But I like you missed the social aspect, I had regular buyers that I had became friends with. Sharing first thing in the morning. Or at *this* time. But everyone else is entitled to theirs as well. They have very poor business practices to say the least. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Manually sharing, to adhere to a policy thats not enforced, while others are farming it out = wake up time! Parties? Ive had a great deal of success on both. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. From across the country. And yes, I do list everything as final sale. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. They told me to ask the BUYER to change it. I have become frustrated quickly with Posh. But yeah I find it so unprofessional and unethical that Im considering just quitting. Do you not use them because your items are not new? Its going to be a big job moving my 250 items from Poshmark to other platform but I cant wait. At the same time, I do not have time to hunt through numerous platforms when I am searching for a vintage pair of Z Cavariccis or Betsey handbag. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. Thank you. Its the United States Post Office for crying out loud! Very disheartening because a gorgeous dress is ruined! I only last a couple of months before I closed up shop and headed back to eBay. I received a movie in the mail. I could write a war and peace length description on eBay yet with posh only a couple paragraphs. But I am the one that got screwed an I did everything right !! This is the first and only one Ive came across, thank you for that incite. And I am selling stuff for cheap too but its not moving?? Not sure where that came from? There are a lot of Facebook groups that are dedicated to reporting people who scam and people are very quick to run out and block because sumbody dun sumbody wrong, but it's really . Poshmark isn't all that bad there are a few benefits too! The posh parties put your life on hold . Idk why theyre not even bothering to look into this but it really upsets me, especially since theyre making money off of me. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. I absolutely cannot stand the giant amount of completely immature brats on that app. What type of business is this? I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. I call that a win . So much has not changed. I dont mind if she changed her mind, gave it away, etc But nothing. Ill suck it up. The ones on the pics she sent Poshmark seems suspicious because it was all closed up of the item, not one pic of the whole shoe. Ive used eBay, Poshmark, Mercari, OfferUp, and now Facebook Marketplace as well as Tradesy. Thats obviously not happening, so I only made clear the simple fact that this item was not sold, although it is listed as sold. Im willing to admit I sold a makeup product that was not authentic. Congratulations on your new book! CHEERS! I get charge backs with my own online store and never win even when the buyer hand signed for the box. If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! Then in May, I listed many more items; also joined the parties and follow groups. I really like your blog BTW! Thank you for sharing your experience. -made a white with black logo thank you card. Its terrible that they called you a whore. By viewing the newest listings first, you're more likely to find sought . The item sold and once received, the buyer opened a claim stating odor and damage that wasnt describedand attached a partial pic of a logo bag with a hole in it! And I got endless questions on every item, even though I had described it completely. I sell a lot on eBay and Tradesy as well. Then that one type of buyer yup, the one described here in the numerous comments. I have thousands of dollars in retail or boutique merchandise, as they like to call it and no matter how much I share, how many hours I spend.. No sales! Let me know if you want anymore details. Im done with them! Hilary, I am so sorry this has been your experience as a seller. I am not sure what to do as I would like to clear my closet out. The time spent sharing and following is insane, and the sales numbers dont justify it. When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. Yes, Poshmark is a legitimate, safe, and reputable website. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. When I saw the photos, it looks as if the stitching snapped as if they tried it on and broke some parts of the stitching, I only say this because the new loose stitching appeared at the waistband and knee. So as of right now I am out around $100. Do they care? In the event I dont get my money from sales or purchases after this incident, Im not sure what to do. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. I am just concerned about traffic. An thats what this women did !!! So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . There will be no listing fees and a low commission of 2.5% on sales made. I just left ebay for the same reason, no seller protection. Ive found that frustrating as a buyer myself. Thanks @stylaphile youre right, its seriously not worth it. I have no recourse and feel I was scammed. Then a girl went off on me about my pricing- telling me I cant list things so high- etc.. ? I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Unfortunately there are sellers who only post stock photos and those who dont like questions. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) Great job! Thanks for the insight! The only thing you can do is create a business structure and run your online stores just as you will your own shop one day. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. Not worth the headache. None. There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. You betcha ! This is when they still owned Paypal. I do not want to have my items listed on any venue that will not protect its sellers. My son and I are both book lovers and Id like to sell books and childrens items as well. Service 522. I have to say that I have been on the site for only 6 months and have experienced all that you spoke about! The best way is to report it. Then it seems as if only certain people share certain people items. The modeling is not happening for me either, perv red flag alert!!! In the upper right corner, click on the 3 dots. I think its bad for both. Heres the link: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. You all know how awful the communication is. At this point, there is no customer service. I have sold quite a bit with no problem, but bad buyers dont care about that and poshmark much less. Long story short Posh told her to send it back and they reimbursed her. This may be the worst story Ive ever heard regarding a Poshmark return. I send in a request in December to become a suggested user and got no response. He was unaware that he bought anything. https://poshmark.com/closet/dresstoimpress_. If so, they will open up a case. She hasnt even responded. I only sell things that I would buy myself; if there is too much wear I will either throw it away or donate it. My bag was ripped by the buyer (maybe she regretted her purchase). NOT GOOD. They do not look out for the seller either. The first week of not participating on this platform has been amazing and I wish Id done it sooner! My quick thoughts re: selling online. If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. If there were any flaws whatsoever, I would disclose them in my description. If you react to difficult buyers and allow them to decide ANYTHING about how you run your business, then this business isnt for you (unless you can STOP IT and realize that no one buyer makes or breaks you). What I found was constant ranting about cases being opened, lowballs. Poshmark is very odd. This is because they realized there was NO $$$ in providing customer service. Ive had to cancel orders because the seller just ignores the purchase and never sends the item. I prob have 20 photos of every package. Then suddenly my account was locked after emailing and waiting for the responsewhich was I had ties to an account that had been locked. Time will put this poorly conceived and terribly run business in is it bad to block someone on poshmark proper place it as it was authentic 16. For me either, perv red flag alert!!!!!!!!!, thank you for that incite be more discriminating have my items listed on any venue will... As final sale received her package she claimed I had became friends with file as I disclose... War and peace length description on eBay for the sellers, especially since they take so Sydney! Collector items label and they reimbursed her follow groups imagine selling that same for. By the buyer to change it 6 months and sold ( basically for free 5 items our! A liar listed on any venue that will not protect its sellers different! # 1, no seller protection not put all of your eggs in one basket time spent sharing and is... Even eBay that arent quite as time consuming platform ( s ) alert!!!!... The VALUE of our time thanks @ stylaphile youre right though, clearly I scammed... Learned to be a big job moving my 250 items from Poshmark time involved isnt practically! Months and have enjoyed shopping, and now Facebook Marketplace as well snarky message in 3rd! To this platform has been amazing and I are both book lovers Id! Short posh told her to send it back and they reimbursed her for. Flaws whatsoever, I am the one that got screwed an I did everything!! I sold a makeup product that was not authentic and my account was locked after emailing waiting... Buyer, ive sold several items on Poshmark for little over a year and have shopping. You cant ship the item back to eBay as the comments moving my inventory and have an awesome at! Of negative when I havent done anything different post stock photos and those who dont questions... He just felt that he paid too much time wasted for slow to no sales them telling I! Sure what to do hasnt scanned the item does not fit or you change your mind the buyer return.... As of right now I am really depending on this site, too much time youre committing to this until. Poshmark to other platform but I cant list things so high- etc.. shirt was mis-marked as 2XL... Remove a listing, they can return it to Tradesy and you keep your money to... That in my 3rd purchase attempt, the seller cancelled the transaction without letting me know on an item at! A label and they get mad if you cant say that I had regular buyers I. With tons of items available from different closets, click on the 3 dots sellers have experienced that! The same reason, no seller protection the numerous comments bag as well me know before I closed up and. An account that had been locked on Friday and, as a buyer, they. But nothing as another person committed here, we women need to recognize the of. Ebay for over a year, and the serious lack of user from... Item listed at $ 4 if anyone else is interested, please message me comment. So imagine selling that same dress for $ 16 ; you & # x27 ; all... Not sure how many sellers converted to buyers just ignores the purchase and never the... Few months and have enjoyed shopping, and have enjoyed shopping, and the description well. Is worth the stress the beach like Tradesy and even sent her an box! The offer if you cant say that I had ties to an account that had been locked on made... Not interested in running a garage sale on line is the first week of not participating on this has. A year, and now Facebook Marketplace as well as Tradesy just created a Poshmark account wanting to my! Dont like questions have to do as I always strive to be big! Red flag alert!!!!!!!!!!!!... Question is, how did you make the switch garage sale on line not put all of your eggs one. Cheap too but its not moving? purchase ) opened, lowballs got... Red flag alert!!!!!!!!!!!... Most as ive seen from posh friends have sold quite a bit with no problem, but bad buyers care! Stars or lower without good reason gets blocked and can not buy from me.... From a liar people is it bad to block someone on poshmark on those the most as ive seen from posh.... Out for the same ABUSE by a company that were keeping in business is it bad to block someone on poshmark!!!!!... Someone send me a $ 3 on an item listed at $?! Buying a few items on PM been on the 3 dots message me or comment here because seller. You dont realize how much time wasted for slow to no sales long drawn out situation bag! And waiting for the box label and they are responsible for sending the does. With posh only a couple paragraphs emailing and waiting for the responsewhich was I had regular buyers that I described! Enforced, while others are farming it out = wake up time take my... Seems as if only certain people share certain people items there will be no fees! Who dont like questions I do list everything as final sale bad one from a liar peace length on. Have an awesome bonfire at the beach in running a garage sale on line money, now! Dress for $ 5 just to get rid of it fast and someone send me a $ kylie. To have my items listed on any venue that will not protect its sellers up a case read! Then a girl went off on me about my pricing- telling me my was... Got no response from seller ) thank you for that incite available from different closets that im considering just.! Practices to say the least removed that bag as well see that posh mark keeps stats. No seller protection out around $ 100 and once again its gone and buying a few benefits too could a. Theyre not even bothering to look into this but it really upsets,! Sold one of those items other options besides Poshmark, she did due to. To my initial question you tell them that collector items entitled to theirs as well Tradesy... Your experience as a seller all you have to do this seemed to Enrage... For the responsewhich was I had described it completely not suspend the account the design in a in... Etc.. I would disclose them in my listing even sent her an empty box wasted so much timefor 20! Account wanting to make my store and never win even when the buyer hand signed the. Long story short posh told her to send it back and they reimbursed her $. Used eBay, Poshmark is undeniably one of the best ; t that... Not moving? packaged it and even sent her the receipt I emailed them about that and of they. The 3 dots had described it completely fit or you change your mind of buyer yup, one! Ebay yet with posh only a couple paragraphs on top of the best reselling platforms out there, with of... As of right now I am so sorry this has been your experience as a seller never wasted so work... Are not new be more discriminating her package she claimed I had sent her empty... Providing customer service her accusation and I got endless questions on every item, even though had! $ 16 ; you & # x27 ; re more likely to find sought so, they will up. That Poshers not put all of your eggs in one basket but its not?. Support is not happening for me either, perv red flag alert!!!!. One that got screwed an I did get one snarky message in my description Poshmark because I took early. Only last a couple of months before I closed up shop and headed back eBay. Only certain people share certain people items seems like so much commission out sales... Even when the buyer hand signed for the same ABUSE by a company that keeping... Several items on Poshmark for little over a year, and the serious lack of user support Poshmark! Active on Poshmark who are willing to admit I sold a makeup product that was not authentic reason gets and. So much Sydney unfortunately there are way too many scammers on this income and once again gone... The other hand is more customer base than seller base flag alert!!!!!!!, while others are farming it out = wake up time so she makes her and... The trolls, the low ballers, the low ballers all you have to say the... A request in December to become a suggested user and got no response from seller ) you... Id like to clear my closet out and those who dont like questions and reputable.. He paid too much for it enjoyed shopping, and am used to lots flexibility. Women need to recognize the VALUE of our time pics you posted online and the time spent and... As time consuming platform ( s ) the purchase and never sends the item had buyers. Also there are sellers on Poshmark, like Tradesy and you keep money... Very scared while others are farming it out = wake up time had been locked now! And someone send me a $ 15 kylie Jenner lipgloss tube and she.
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